Creating a Successful Coaching Relationship
Monday, June 2nd, 2014
The Coaching Relationship
Look upon coaching as creating a completely separate relationship with the individual. It does not matter whether you are coaching briefly and ‘in the moment’, or are conducting a pre-planned session.
You, the coach, are responsible for creating the right environment for both your coachee and you to hold an open and full discussion. Your coachee will expect you to:
- Create a safe place
- Encourage ongoing professional and personal development
- Monitor the quality of the ongoing relationship
- Provide mentoring and support where necessary
- Keep all coaching sessions confidential
- Provide feedback; I recommend feedback is kept until the end of each session. Always to ask permission from your coachee before giving feedback
Their Expectations of You
In order for the coaching to be effective trust, credibility and rapport must exist. Say to yourself ‘when I am coaching my behaviour will be……’
- Non-judgemental and without pre-conceptions
- Avoiding problem solving as the person being coached is likely to have the answers
- Believing their potential to achieve their desired outcome
- Curious and open towards the person being coached
- Listening and paying the best quality attention you know how
Contracting is an essential part of the coaching relationship. In plain English; agreed ways of working that suit both of you. It is vital both sides have a clear idea of what coaching is and what the person being coached wants to achieve. If this element is not properly agreed it is likely the coaching relationship will break down.
As part of the agreed ways of working:
- Ensure an interruption free session (mobiles, phone, people etc.)
- Give as much notice as possible when cancelling and always arrange an alternative date
- Agree the date and time of the next meeting at the close of each coaching session
- Agree to prepare in advance for each coaching sessions
- Agree to be open to change and alternative approaches
- Agree to give and receive feedback
As part of the contracting I suggest following questions will give everyone the understanding they need. In other words what do both of you think a coaching session should look and feel like? It is important that you both share your thoughts and feelings on the subject.
- Consider how would they like to be coached?
- What are their expectations of you, their coach?
- Do they want to be asked questions?
- Do they want to be allowed to talk?
- Do they want you to reflected back what you see, hear or feel?
- Do they want you to Prompt them through a structured approach?
- Do they expect you to provide them with information?
- Do they want you to Challenge them to greater insight?
What else could you, or they, add?
You Cease to be a Manager When you Coach